If I may ask,
What may be the cause that after topping up your line, you discover that deductions are being made from your balance?
This, however, just signifies that you have subscribed to one of the telecoms firm’s VAS content. These services improve the overall customers experience.
In a recent article, we addressed what value-added services are in the telecom business. In this article, we will look at how to activate and deactivate VAS content services from all Mobile Network Operators in Nigeria.
There are numerous VAS items available, such as religious activities, football gist, games, backups, ringback songs, video services, health conversations, and so on.
VAS content services are subscription-based, which means that you pay for it as a subscriber. Charges are deducted when you top up your line and can be charged daily, weekly, or monthly depending on the service you use.
There are only two VAS content services that I adore:
Ringback tones:
Ringback tones also known as caller tunes, are a crucial component of the telephone experience that is frequently disregarded. These tones are heard by the caller when the phone of the call receiver is ringing, and they serve numerous functions, such as:
Indicating that the call is connected: One of the most basic uses of ringback tones is to notify the caller that the call is being connected. When you hear a ringback tone, it implies that the call is being processed and that the phone of the person you are contacting is truly ringing. This is especially beneficial when making long-distance or international calls, where the connection may take longer to establish.
Personalization: Ringback tones are not only a functional aspect of the telephone experience; they also provide an opportunity for personalization. Many telephone service providers allow users to select a song or other audio to play to callers while their phone is ringing.
This is an excellent method to distinguish your phone and make it represent your personality or mood.
Advertising: Ringback tones can also be utilized for advertising. Many phone service companies give caller-listening advertising while the call is being answered. This can be an excellent approach for businesses to reach out to potential clients while remaining less intrusive than other forms of promotion.
Entertainment: Finally, ringback tones can be employed to amuse the caller. Callers can listen to their favorite songs or other audio while waiting for the call to be answered, rather than the generic ring tone. This can make the wait more bearable and perhaps assist to pass the time.
Contact backup
This service allows subscribers to save contacts with their mobile network operators in the cloud. So, if your line goes missing, you can retrieve both your line and your saved contacts at the same time.
I no longer use this service because there are other third-party organizations, such as Google, that provide free contact backup.
However, feature phone (button phones) users may still find this service useful.
How to activate and deactivate VAS on MTN, Airtel, 9mobile and GLO
If you notice that your airtime balance has been deducted, it could be because you’re a subscriber to a VAS content service.
You may be unaware that you have subscribed to a VAS content service until you notice some deductions on our account balance.
You may wonder how.
Users are occasionally sent unsolicited messages by mobile network operators. This message may appear as a pop-up, and you may unintentionally click the “OK” button. You are automatically subscribed to the service by doing so.
To subscribe or unsubscribe from this service and stop all ongoing deductions on your balance just dial,
| Stop (VAS) All Networks. Learn More | *305# |
| MTN | *123*5# or *447# |
| Airtel | *902# |
| GLO | *577# |
| 9mobile | *251# |
You will be given the choice to activate or discontinue VAS content services on your line after dialing the number. Simply pick the “STOP” option or something similar. On the following screen, you will see a list of the VAS content services to which you have subscribed.
Select the VAS item you wish to unsubscribe from and follow the on-screen instructions.
If you have not yet subscribed to any service, you will receive a notification indicating you do not currently subscribe to any value-added services.
Conclusion
Though value added services (VAS) are a useful tool in that they improve the experience of telephone users. However, the fees incurred for using these services might be utilized for more crucial items such as calls and mobile data subscriptions.
As a result, unsubscribing from the less important VAS content services will help reduce the deductions on your balance!
Reference
Wikipedia.org: Value-added service
