How to cancel auto renewal on 9mobile: It’s time to Stop Unnecessary Deductions on your acct
Knowing how to cancel auto renewal on 9mobile is important if you want to effectively control your data plans. 9mobile has several data plans and value-added services, including some that feature auto renewal options.
Auto renewal, aside from being useful in facilitating seamless data connection, comes with a cost. The auto-renewal option also resets a customer’s data plan upon expiration.
In any case, there are times when consumers would like to disable the auto-charge option; this can be because they do not have enough funds or for some other reasons.
Whichever the case, knowing how to cancel auto renewal on 9mobile can help users avoid additional unwanted costs while allowing them to manage for their mobile data services better.
This post will show you how to cancel auto renewal on 9mobile through SMS, USSD code, or the 9mobile mobile app. These steps are simple and will only take a few minutes to accomplish.
How to Cancel Auto Renewal on 9mobile via USSD Code
This is exactly how to cancel auto-renewal on 9mobile using USSD code. No two ways about it: dial *229*0#.
Once you dial that code, a message will pop up on the screen and you will be required to pick from the options presented to you on your screen. Read the available options keenly, and choose the one that cancels auto-renewal.
Reply to cancel auto-renewal and the request will be initiated. Following that, make sure you answer any additional prompts that come on your screen so that your request is completed properly.
After making this request, wait for a confirmation message from 9mobile, which should state that the auto-renewal feature on your data plan has been turned off. This confirmation is essential as it acts as evidence that your request has been processed.
Note: You should turn off the auto-renewal feature at least a day before your plan’s data is expected to expire. If you leave it until the last hour, you risk being charged for the next cycle.
How to cancel auto renewal on 9mobile via SMS
Here is how to cancel auto renewal on 9mobile using your messaging app: Send “STOP” to 229. This will ensure your present data plan will not get renewed automatically. After sending the text, you should receive a message from 9mobile confirming that the auto-renewal option for your data plan has been removed.
If you decide to turn off the auto-renew option, remember that you’ll have to proactively join a new data plan when the current one runs out. In simpler terms, you will need to keep track of when the data is set to expire so that you do not suffer a break in coverage.
With no auto renewal option, your data will not get renewed on it’s own and you will have to manually carry out the steps to ensure there is no interruption in your data services.
How to Cancel auto renewal on 9mobile via ig9te App
STEP ONE: Search for ig9te application on Play Store or iPhones store and download it. After that, sign in using your 9mobile number. It is advisable to have a stable internet connection throughout this process to avoid interruptions.
STEP TWO: Once you have logged in, tap on ‘My Account’ option. Scroll down until you find the area that says ‘My Subscribed Services’ and click it to view all currently active subscriptions you are on.
STEP THREE: Now locate the service or plan for which you wish to turn off auto-renewal. You will find an option that says disable auto-renewal. Click on it to finish the process.
My Experience: The ig9te App can be quite sluggish. It’s often so slow that you may struggle to open the app, let alone log in with your phone number. You might have to try several times before successfully logging in.
Even if you manage to log in, you could still face other difficulties while navigating the app. Due to these regular occurrences, it might be more efficient to use alternative methods such as USSD codes or SMS to manage your 9mobile subscriptions. This way, you can avoid the frustration of dealing with a slow and unresponsive app.
How to Cancel Auto Renewal on 9mobile Using Customer Care Service
I know that feeling. You don’t want to speak with a customer care agent, right? However, no matter how reluctant you may be, you’ll still need to contact them when you encounter certain difficulties. If you need assistance, call (300) to get in touch with 9mobile customer care agent.
How to Cancel Auto Renewal Services On 9mobile
There are several ways on how to cancel auto Renewal on 9mobile. But the method I believe is better and more convenient to use is the SMS method, which involves sending “STOP” in uppercase letters to “229.”
The “STOP” code universally blocks all kinds of auto-renewals on 9mobile. By sending this SMS, you can prevent any data plan or service from renewing automatically, giving you full control over your subscriptions.
However, if after trying this method you do not get any response from 9mobile, the next step is to request help from a 9mobile representative. This means calling customer care. Disabling auto-renewal ensures you only renew services intentionally when you need them, avoiding unexpected charges and keeping your expenses in check.
Though the verification questions you may be asked while speaking with a customer care representative can be a bit annoying, However, there are situations where self-service options aren’t enough to fix an issue. So, if you face any difficulties with the SMS method, don’t hesitate to call (300) for assistance. This way, you can ensure that your auto-renewal settings are adjusted exactly as you need them.
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